DISQUS

Inelegant Solutions: Dominos Fail

  • Michael · 11 months ago
    You could edit that to a 1,000-character complaint. You should. Submit it. You probably will get a voucher for free pizza.
  • Jonathan Bailey · 11 months ago
    I actually did. I managed to get it down to 998 characters according to their count. It has been submitted.
  • Alex · 11 months ago
    Why didn't you ring the shop & complain when you got home and discovered the goods you'd purchased?

    Large corporations rarely take real note of what happens on the web (I've heard it described as 'noise') - whereas complaints in person (phone calls, letters) do often get results ... though I'm guessing you probably don't really want more pizza!
  • Michael · 11 months ago
    I filed an online complaint against a local McDonald's. I got a voucher for my troubles from the local franchise owner, who controlled several McDonald's, but not all of them, in my town. If the shop is locally owned, then complaining to corporate will put egg on local faces. If the shop is corporate-owned, good luck.
  • Jonathan Bailey · 11 months ago
    This one is very much locally owned. I've met the owner before.
  • Jonathan Bailey · 11 months ago
    I started to but my wife stopped me. We've had other, albeit more minor incidents there, complained, spoke with the manager and had no luck. She was probably wise. Complaining there has never accomplished anything and given my confrontational spirit it was probably for the best.
  • Jeremy Steele · 11 months ago
    Personally I prefer sticking with small local pizza places. I tend to think they give better service and better food - and you're supporting the local economy and not some rich corp based out of state. Even if the places are individually owned (not sure how Dominos structures their business) they still have to pay the mothership.

    Not to mention local places have great wings too usually. One of ours has some mean garlic wings... If no one was around I could eat 50 of them easy ;)
  • Jonathan Bailey · 11 months ago
    Though I normally agree with that, New Orleans is not well known for a strong local pizza culture. Though there are many great local burger/seafood/etc. restaurants, there aren't a lot of great pizza ones, especially since Katrina.

    Still, perhaps it is time for another check...
  • Melantrys · 11 months ago
    Homemade pizza would be a much tastier (and cheaper) alternative... ;)
    Does cause a bit of work though of course.
  • Jonathan Bailey · 11 months ago
    I guess I'll have to see what Crystal wants to do, most likely she'd be the one making it. I just try to burn the house down when I cook.